✨ Please note: Payments are available on the Lite plan or above.
If you have integrated Stripe with your account, you can manually charge a customer if they have opted to pay offline or part-paid. To do this, you can create a payment link on Stripe and send it to your customer(s) to manually take payment.
This is useful if:
You have taken a deposit for an event and would like to charge the customer(s) for the remaining balance
The customer(s) would like to pay online instead, and you'd prefer not to cancel/rebook.
Recording an offline payment
Once received, you can record the payment within their booking. To do this:
Select Bookings from the left-hand menu on your account.
Use the search filters at the top and select Search to generate the search, or scroll through the list to find the booking.
If you select the Owes box in the Bookings page search bar, you can filter to display only bookings with outstanding, unrecorded payments:
Once found, select the hyperlinked booking reference to open the booking:
If we show that they have an amount outstanding, you can select the Record payment button:
In the record payment screen, you can:
Enter the Paid amount
The date it was Received on
The Payment type (cash, cheque, transfer, card machine or other)
Any additional Notes
Select Save once finished.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺
Tags: booker, bookers