✨ Please note: Payments are available on the Lite plan or above.
With Stripe integrated, you can manually charge customers who have paid a deposit or chosen offline payment.
To do this, you'll need to create a payment link in Stripe and send it to your customers to collect the remaining balance or allow online payment without cancelling their booking.
This is useful if:
You have taken a deposit for an event and would like to charge the customer(s) for the remaining balance
The customer(s) would like to pay online instead, and you'd prefer not to cancel/rebook.
This article explains how to manually charge customers through Stripe for deposits, offline payments, or outstanding balances.
Recording an offline payment
Once received, you can record the payment within their booking. To do this:
Select Bookings from the left-hand menu on your account.
Use the search filters at the top and select Search to generate the search, or scroll through the list to find the booking.
If you select the Owes box in the Bookings page search bar, you can filter to display only bookings with outstanding, unrecorded payments:
Once found, select the hyperlinked booking reference to open the booking:
If we show that they have an amount outstanding, you can select the Record payment button:
In the record payment screen, you can:
Enter the Paid amount
The date it was Received on
The Payment type (cash, cheque, transfer, card machine or other)
Any additional Notes
Select Save once finished.
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Tags: booker, bookers