Skip to main content
All CollectionsPaymentsStripe
Manually charging customers through Stripe
Manually charging customers through Stripe

Learn how to manually charge customers through Stripe who have paid for a deposit or offline

Anni avatar
Written by Anni
Updated over a week ago

โœจ Please note: Payments are available on the Lite plan or above.

If you have integrated your account with Stripe, you can manually charge a customer if they have opted to pay offline or part-paid.

This is handy if:

  • You have taken a deposit for an event and would like to charge your customer(s) for the remaining balance

  • The customer(s) would like to pay online instead, and you'd rather avoid cancelling/rebooking.

To do this, you can create a payment link on Stripe and send it to your customer(s) to manually take payment.

Once received, you can record the payment within their booking by:

  • Selecting Bookings from the left-hand menu.

  • Search for the booking and select the reference number.

  • Select Record payment on the right-hand side in the booking:

You can then enter the paid amount, the date you received it, and the payment type (cash, cheque, transfer, card machine or other), and add any notes in the Notes section:

Once completed, select Save.

๐Ÿ’ฌ Any questions or feedback? There are two ways to get in touch:

Thank you! ๐Ÿ•บ

Tags: booker, bookers

Did this answer your question?