Bookwhen

Learn how to manage payment options and providers

Payment settings

Learn how to refund customers through your payment provider

Refunds

Learn how to set up and record offline payments

Offline payments

Learn how to connect a payment provider to accept card payments

Setting up online payments

Learn which countries and currencies are supported by your payment provider

Payment providers: Supported countries and currencies

Learn how to meet regulations when accepting online payments

Requirements for taking payments online

Learn about the costs of using Stripe and PayPal

The fees associated with using a payment provider for online payments

Recording a payment

Learn which currencies you can use to set prices

Supported currencies on Bookwhen

Learn about multi-factor authentication for online payments

Strong Customer Authentication (SCA)

Learn how SCA changes the payment process for your customers

How Strong Customer Authentication (SCA) affects customer payments

Learn what the PSD2 surcharge ban means for EEA businesses

Surcharge ban under PSD2

Learn how EU VAT affects your Bookwhen subscription payments

EU MOSS and VAT for your Bookwhen subscription

Learn what happens to bookings and payments when you switch providers

How changing payment providers affects existing bookings

Anni

Gemma

How to accept and manage payments securely.

Payments

Learn how to connect your Bookwhen account to Stripe

Integrating with Stripe

Learn how to collect payments manually using Stripe

Manually charging customers through Stripe

Learn how to offer Apple Pay and Google Pay to your customers

Apple Pay and Google Pay

Learn what your customers need to complete a Stripe payment

FAQ: Do customers need a Stripe account to pay

Learn how customers can store card details for future bookings

Saving card details in Stripe checkout

Learn how to prevent specific customers from booking future events

Blocking customers with Stripe

Learn how to transfer your existing Stripe members to Bookwhen

Importing Stripe members

Learn how Klarna works and what to consider before offering it

Understanding Klarna Payments

Learn how to activate Klarna through your Stripe integration

Setting up Klarna Payments

Learn how to address common Stripe questions and issues

Stripe FAQ & Troubleshooting

Stripe

Learn how to connect PayPal to your Bookwhen account

Integrating with PayPal

Learn how to meet legal requirements to accept payments using PayPal

Verifying your PayPal account

Learn the difference and why a business account is required on Bookwhen

Personal and business PayPal accounts

Learn how to let customers pay by card through PayPal

Allow your customers to pay without a PayPal account

Connect your account and accept payments.

PayPal

Learn how to connect Worldpay to your Bookwhen account

Integrating with WorldPay

Learn about Worldpay Online, including fees and availability

Worldpay Online

Process payments with Worldpay – not available for new signups.

Worldpay

For more help, please contact the support team via live chat on our <a href="https://www.bookwhen.com/contact" rel="nofollow noopener noreferrer" target="_blank">homepage</a> or from your <a href="https://admin.bookwhen.com/dashboard" rel="nofollow noopener noreferrer" target="_blank">account</a>.

Buddy, our helpful chatbot, will assist first and connect you to a team member if needed.

Log in to your Bookwhen account

Find answers and get help from Intercom Support and Community Experts

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