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Understanding Klarna Payments
Understanding Klarna Payments

Learn more about Klarna before introducing it as a payment option to customers

Gemma avatar
Written by Gemma
Updated over a week ago

✨ Please note: Online payments are available on the Lite plan or above. Klarna is only available if you are using Stripe as your payment provider.

Integrating your account with Stripe allows you to offer your customers the option to pay in instalments through Klarna.

Please note that Klarna comes with higher Stripe processing fees. To help offset these fees, you may want to set custom rules to display Klarna only for transactions above a certain amount.

This article covers:


Klarna Overview

Klarna is part of the "Buy Now, Pay Later" payment family, offering four different payment options:

  1. Pay in 3 or 4 (instalments): Customers can pay in 3 or 4 interest-free payments.

  2. Monthly instalments (financing): Customers can spread the cost over a longer term of up to 36 months, which may include interest.*

  3. Pay later: Customers can pay for their purchase in a single payment within 30 days.

  4. Pay now: Customers can pay immediately at checkout.

Klarna will present one of these options based on two factors:

  • The transaction amount

  • The customer's billing country

*Financing is not available immediately. Please refer to Stripe's Klarna financing documentation for more information.


Processing fees

Stripe processing fees for Klarna are higher than card or Link transactions.

  • For example, UK businesses pay 4.99% + 35p per Klarna transaction for customers that have the UK as their billing country.


Restrictions and Additional Requirements

Some businesses are prohibited from using Klarna, as outlined in Stripe's documentation: Prohibited and restricted businesses. In addition to the businesses listed in Stripe's documentation, the following are also prohibited:

  • Charities

  • Political organisations, parties, or initiatives

Please note that using Klarna via Stripe requires additional requirements.


Klarna Branding

You must comply with Klarna's marketing compliance guides, following the correct guidance for the country in which you operate and sell.


​UK Specific Guidance πŸ‡¬πŸ‡§

The Financial Conduct Authority (FCA) has regulations in place for advertising Klarna's Buy Now, Pay Later (BNPL) methods in the UK. To ensure compliance and avoid potential issues, it's essential to use messaging pre-approved by Klarna.
​

For your convenience, you can find all of Klarna's UK-approved messaging within their UK Financial Promotion Rules.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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