✨ Please note: Online payments are available on the Lite plan or above. Klarna is only available if you are using Stripe as your payment provider.
By integrating your account with Stripe, you can offer your customers the option to spread the cost of payment over instalments through Klarna.
💡 Please be aware of Klarna's higher Stripe processing fees. To reduce the impact of the higher processing fee, you may wish to set custom rules to display Klarna only for transactions exceeding a specific amount.
This article covers:
Klarna Overview
Klarna belongs to the "Buy Now, Pay Later " payment family, offering four different payment options:
Pay in 3 or 4 (instalments)
Your customers can pay in 3 or 4 interest-free payments
Monthly instalments (financing)
Your customers can pay for the purchase over a longer term of up to 36 months, which might also include interest*
Pay later
Your customers will pay for the purchase in a single payment in 30 days
Pay now
Your customers pay immediately
Klarna will show one of the above options based on two factors:
The transaction amount and
Your customer's billing country.
* Financing is not available immediately. Please refer to Stripe's Klarna financing documentation for more information and guidance.
Processing fees
Stripe processing fees for Klarna are higher than card or Link transactions.
For example, UK businesses pay 4.99% + 35p per Klarna transaction for customers that have the UK as their billing country.
💡 Full Klarna processing fees by country at Stripe.
Restrictions and Additional Requirements
Some businesses will be prohibited from using Klarna as mentioned in Stripe's documentation: Prohibited and restricted businesses.
In addition to those listed, the following businesses are also prohibited:
Charities
Political organisations, parties, or initiatives
There are certain additional requirements that you will need to acknowledge when using Klarna via Stripe. You can find the full list of additional requirements on Stripe.
Klarna Branding
You must comply with Klarna's marketing compliance guides following the correct guidance for the country that you are operating and selling in.
UK Specific Guidance
The Financial Conduct Authority (FCA) has regulations in place for advertising Klarna's Buy Now, Pay Later (BNPL) methods in the UK. To ensure compliance and avoid potential issues, it's essential to use messaging pre-approved by Klarna.
For your convenience, you can find all of Klarna's UK-approved messaging within their UK Financial Promotion Rules.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺
The Bookwhen team wrote this article. Whilst we can recommend external resources, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the mentioned sites. Whilst we regularly update our articles, some processes may have changed since it was written. Please double-check and contact the site directly for any queries.