To take online payments from your customers before an event, you must integrate your account with one of our compatible payment providers: Stripe or PayPal.

⚠️ Please note: Worldpay is no longer available for new sign-ups. If you're a new customer, please use PayPal or Stripe instead.

Before deciding on a payment service, it's a good idea to check their fees and charges to determine the best option for you and your business:

It's also a good idea to consider the payment form your customers encounter during the payment process. Stripe forms only ask for card details, while PayPal requires customers to enter their address information for card payments.

💡 Customers can only pay directly with a card on PayPal if they have a Business PayPal account.

To set up your online payment option, select Settings from the left-hand menu, then Payments.

Then select Set up next to your chosen payment service:

Select Connect with Stripe:

If you're already logged into Stripe, your accounts will automatically link, and you can select Done.

If not, you will then be redirected to the Stripe login page, where you can enter your email and follow the steps to integrate:

Select Connect with PayPal:

If you're already logged into PayPal, your accounts will automatically link, and you can select Done.

If not, you will then be redirected to the PayPal login page, where you can log in and follow the steps to integrate:

You can also add additional fees to your bookings to cover any charges by selecting Edit next to Include online payment fee?:

Select the entry from your scheduling list, then Edit entry:

From here, select the Tickets & Costs tab and scroll down to the Payment options section:

You can choose between:

✨ Once set, remember to Save your changes.

You can set up multiple payment options and toggle between the payment providers whenever you like, but only one can be active anytime.

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