✨ Online payments are available on the Lite plan or above.
We do not charge you beyond your subscription fee. However, if you take online payments, your chosen payment provider will charge a small transaction fee for each payment.
This article covers:
Payment provider fees
The available payment providers you can integrate with your account are:
Worldpay's fees (⚠️ Worldpay is no longer available for new sign-ups. If you're a new customer, please use PayPal or Stripe instead).
💡 You can only have one active payment provider account at a time.
Charging a fee
There are two types of fees:
The flat fee - is a set amount collected from each transaction
The percentage fee - is the % of the transaction total that is also collected
You can pass this fee on to your customers. To do this, select Edit next to Include online payment fee? within your payment provider setup:
Ensure you tick the Add an online payment fee to booking? box and add your base/percentage fee:
Please be aware of the EEA surcharge ban if you opt to do this.
How the fee displays to customers
The additional fee shows in the checkout stage of booking as part of the total cost:
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺
Tags: gateway