Bookwhen Ltd is responsible for your data and is the data controller of the data collected from you. It is our responsibility to control how your information is collected and the purpose for which your data is used. We also act as the data processor for the data you collect from your customers when using Bookwhen. You can read Bookwhen's Privacy Statement here.

You and your customers have the right to request to remove your data from the Bookwhen system at anytime. There may be occasions where this isn't possible, such as if your customer has an active booking or your account is still active.

✨ You can read more about cancelling your subscription here and deleting your account here.

To request the deletion, please get in touch with the support team via live chat or email stating that you wish for the removal of your personal data from the system. Once requested, the support team will process the deletion, which comes into effect immediately and is non-reversible.

💡 See here for more information on your data retention settings.

You can learn more about our measures to ensure we meet the GDPR requirements as a processor here.

✨ If you have any questions or feedback, please get in touch with the support team via live chat or email at

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