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Account deletion

Learn how to delete your Bookwhen account

Anni avatar
Written by Anni
Updated over a week ago

If you wish to delete your Bookwhen account, select Account from the left-hand menu, then Account details. From here, select Delete your account at the bottom of the page:

Account deletion takes roughly 3 days. If you change your mind during this period, the support team can reverse your deletion request.

Free plan

Alternatively, you can pause your account or switch to our free plan on the account plan page instead.

Moving to the free plan results in the cancellation of your paid subscription, but your account remains active.

While you can still access your account, certain features will be unavailable, such as:

  • Payments & Discounts (you cannot take payment or list a price on your tickets)

  • Booking transfers

  • Passes

  • Waiting lists

  • Event reminders

  • File attachments

  • Zoom, Vimeo and YouTube integrations

๐Ÿ’ฌ Any questions or feedback? There are two ways to get in touch:

Thank you! ๐Ÿ•บ

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