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Settings, Notifications & Billing
Settings, Notifications & Billing
Managing your account and your subscription
17 articles in this collection
Written by
Jen
and
Anni
Changing the Stripe/PayPal account integrated with your account
Learn how to add a different Stripe or PayPal account already integrated with your account
Written by
Anni
Updated over a week ago
View and change your Account plan
See which Bookwhen plan you are on and the features available to you
Written by
Jen
Updated over a week ago
Update billing details for your subscription to Bookwhen
How to change or update your card details or invoice address details for your Bookwhen subscription
Written by
Jen
Updated over a week ago
Error messages
Learn about different error messages and what they mean
Written by
Anni
Updated over a week ago
Changing a subscription
How to downgrade, upgrade, change from a monthly to a yearly plan and vice versa
Written by
Anni
Updated over a week ago
View your subscription invoice
How to access, view and download past invoices for your account subscription
Written by
Jen
Updated over a week ago
Pausing an account
How to pause your account and retain your data for when you return
Written by
Anni
Updated over a week ago
Account deletion
Learn how to delete your Bookwhen account
Written by
Anni
Updated over a week ago
Free plan
Learn what is included in the Free plan
Written by
Anni
Updated over a week ago
Timezones
Read how timezones work in Bookwhen
Written by
Jen
Updated over a week ago
Booking preferences
This section allows you to determine settings relating to bookings and cancellations.
Written by
Jen
Updated over a week ago
Team management
This article helps you add new team members and control their account access.
Written by
Jen
Updated over a week ago
Email preferences for team members
How to change which email notifications you and other team members receive
Written by
Jen
Updated over a week ago
Change the 'reply-to' email address for automated messages
Choose which admin receives any responses your bookers send to confirmation, cancellation, transfer and reminder emails
Written by
Jen
Updated over a week ago
Setting up your franchise business with Bookwhen
How we can help you take a commission from your franchisees with our elegant out-of-the-box solution.
Written by
Jen
Updated over a week ago
Monitor franchisee performance with the Accounts dashboard
Track bookings, revenue, and attendance for franchise holders
Written by
Jen
Updated over a week ago
How to join the Bookwhen 'Early Adopter' group
Try new functionality and features first when you opt-in to the Early Adopter group.
Written by
Jen
Updated over a week ago