Bookwhen

Learn how to add a different Stripe or PayPal account already integrated with your account

Changing the Stripe/PayPal account integrated with your account

Learn what plan you are on and the features available to you

View and change your Account plan

Learn how to change or update your card details or invoice address details for your Bookwhen subscription

Update your Bookwhen subscription billing details

Learn about different error messages and what they mean

Error messages

How to downgrade, upgrade, change from a monthly to a yearly plan and vice versa

Changing a subscription

How to pause or stop subscription payments for your Bookwhen account

Cancelling your Bookwhen subscription

How to access, view and download past invoices for your account subscription

View your Bookwhen subscription invoice

How to pause your account and retain your data for when you return

Pausing an account

Learn how to delete your Bookwhen account

Account deletion

Free plan

Timezones

This section allows you to determine settings relating to bookings and cancellations.

Booking preferences

Learn how to add new team members and control their access levels

Team management

How to change which email notifications you and other team members receive

Email Preferences

Choose who receives responses from your customers regarding confirmation, cancellation, transfer, and reminder emails

Change the 'reply-to' email address for automated messages

How we can help you take a commission from your franchisees with our elegant out-of-the-box solution.

Setting up your franchise business with Bookwhen

Track bookings, revenue, and attendance for franchise holders

Monitor franchisee performance with the Accounts dashboard

Try new functionality and features first when you opt-in to the Early Adopter group.

How to join the Bookwhen 'Early Adopter' group

Resetting your password

Learn how to update your password, public profile, email, and privacy preferences.

Managing your profile settings as a team member

Learn how to monitor your subscription usage on Bookwhen

Checking subscription statistics

Learn how to track bookings and understand the dashboard elements

Understanding the Dashboard: Latest booking activity

Learn how to change the language and timezone on your account

Changing language and timezone

Discover the steps to take before ending your Bookwhen subscription

What to do before cancelling your Bookwhen subscription

Anni

Gemma

Managing your account and your subscription

Settings, Notifications & Billing

Log in to your Bookwhen account

Find answers and get help from Intercom Support and Community Experts

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