Settings, Notifications & Billing

Changing the Stripe/PayPal account integrated with your account

Learn how to add a different Stripe or PayPal account already integrated with your account

Written by Anni
Updated over a week ago

View and change your Account plan

See which Bookwhen plan you are on and the features available to you

Written by Jen
Updated over a week ago

Update billing details for your subscription to Bookwhen

How to change or update your card details or invoice address details for your Bookwhen subscription

Written by Jen
Updated over a week ago

Error messages

Learn about different error messages and what they mean

Written by Anni
Updated over a week ago

Changing a subscription

How to downgrade, upgrade, change from a monthly to a yearly plan and vice versa

Written by Anni
Updated over a week ago

View your subscription invoice

How to access, view and download past invoices for your account subscription

Written by Jen
Updated over a week ago

Pausing an account

How to pause your account and retain your data for when you return

Written by Anni
Updated over a week ago

Account deletion

Learn how to delete your Bookwhen account

Written by Anni
Updated over a week ago

Free plan

Learn what is included in the Free plan

Written by Anni
Updated over a week ago

Timezones

Read how timezones work in Bookwhen

Written by Jen
Updated over a week ago

Booking preferences

This section allows you to determine settings relating to bookings and cancellations.

Written by Jen
Updated over a week ago

Team management

This article helps you add new team members and control their account access.

Written by Jen
Updated over a week ago

Email preferences for team members

How to change which email notifications you and other team members receive

Written by Jen
Updated over a week ago

Change the 'reply-to' email address for automated messages

Choose which admin receives any responses your bookers send to confirmation, cancellation, transfer and reminder emails

Written by Jen
Updated over a week ago

Setting up your franchise business with Bookwhen

How we can help you take a commission from your franchisees with our elegant out-of-the-box solution.

Written by Jen
Updated over a week ago

Monitor franchisee performance with the Accounts dashboard

Track bookings, revenue, and attendance for franchise holders

Written by Jen
Updated over a week ago

How to join the Bookwhen 'Early Adopter' group

Try new functionality and features first when you opt-in to the Early Adopter group.

Written by Jen
Updated over a week ago