This article covers:
How timezones work
When setting up your Bookwhen account, you'll select your timezone. The timezone you select will apply across your entire account, including all scheduling pages and entries.
The timezone appears are the bottom of the scheduling list:
💡 Please note:
Event times will show to customers in the timezone set for your account, not their own timezone.
You cannot set different timezones for individual events.
Changing your timezone
💡 If you need to change your timezone, please reach out to our support team via live chat while logged in and let them know the exact timezone you’d like to switch to. The change typically takes 1-2 business days to complete.
Once the timezone is updated, all event times will align with the new timezone, but the actual scheduled times will remain unchanged. However, bookings made before the change will still be confirmed in the original timezone, including confirmation emails and calendar (.ics) files, which may have been added to attendees' calendars with the previous timezone. To avoid confusion, we recommend notifying your attendees of the change.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺