The Free plan is ideal for smaller events or those new to Bookwhen. It provides essential features without a paid subscription, making it easy to get started.
This article explains what features are included in the Free plan and how it can support your events.
Free plan overview
The free plan includes:
50 booking spaces per month: This is based on the number of attendances for each booking. For example, if a customer books 10 spots for a single event, it will count as 10 booking spaces towards your monthly allowance.
1 schedule page: You can manage and display one schedule page for your bookings.
1 team member: You can add one team member to manage your account.
Free Plan limitations
⚠️ The free plan does not include the following features:
Booking Transfers: You cannot transfer bookings between events or participants.
Passes: The option to create and manage passes is not available.
Waiting lists: You cannot enable waiting lists for sold-out events.
Event reminders: Automated event reminders are unavailable.
File attachments: You cannot attach files or images to bookings or events.
Public Page Customisation: You cannot customise your public page's appearance.
Public Page Search Site Inclusion: The inclusion of your public page in search sites is only available on paid plans.
💡 If you switch from a paid plan to the free plan, all your data, including bookings, settings, and customer passes (if applicable), will remain intact.
Memberships on the Free plan
Your Membership offers won’t be deleted when switching to the Free plan.
You won’t be able to edit or manage them until you upgrade again.
Any active Memberships will continue unless you cancel them before switching plans.
💬 Need extra help?
For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.
Prefer email? Send us an email instead.
Thank you! 🕺
Tags: downgrading, freeplan, downgrade, nonpaid