This article covers:
Where to view and change your plan
To view the plan you are signed up to:
Select Account, then Plans & billing from the left-hand menu on your account.
You can change your plan by selecting Upgrade or Downgrade underneath each option:
When you select either Downgrade or Upgrade, we will prompt you to add your billing information again, including your card number (even if it's the same card/account you are using for your current subscription).
We do this for validation purposes only. You will not be charged until your next billing date, at which point payment will be prorated to reflect the new plan.
Changing the currency
To change the currency in which you view pricing options:
Select Account, then Plans & billing from the left-hand menu on your account.
Scroll down and select the payment settings page link at the bottom of the page.
Select Edit next to Currency:
Select your currency from the Currency drop-down menu, then Save changes:
Switching between a monthly and annual plan
If you'd like to switch from a monthly to an annual plan (and vice versa) whilst remaining on the same level of plan, please select from one of the below links:
💡 Important Reminder
If you are listed as the Account Owner for multiple Bookwhen accounts, ensure you are logged into the correct account before switching the billing cycle. Alternatively, you can replace the "admin" part in the relevant URL with the subdomain code of the account you wish to update.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺