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View and change your Account plan
View and change your Account plan

Learn what plan you are on and the features available to you

Anni avatar
Written by Anni
Updated over a week ago

This article covers:


Where to view and change your plan

To view the plan you are signed up to:

  1. Select Account, then Plans & billing from the left-hand menu on your account.

  2. You can change your plan by selecting Upgrade or Downgrade underneath each option:

    Plans & billing page with an arrow pointing at the 'Downgrade' button

  3. When you select either Downgrade or Upgrade, we will prompt you to add your billing information again, including your card number (even if it's the same card/account you are using for your current subscription).

    • We do this for validation purposes only. You will not be charged until your next billing date, at which point payment will be prorated to reflect the new plan.


Changing the currency

To change the currency in which you view pricing options:

  1. Select Account, then Plans & billing from the left-hand menu on your account.

  2. Scroll down and select the payment settings page link at the bottom of the page.

    Plans and billing page with 'Wrong currency? Change it on your payment settings page' message highlighted

  3. Select Edit next to Currency:

    Payment settings page with an arrow pointing at the 'Edit' button

  4. Select your currency from the Currency drop-down menu, then Save changes:

    Currency selection screen with an arrow pointing at the drop-down menu and the 'Save changes' button highlighted


Switching between a monthly and annual plan

If you'd like to switch from a monthly to an annual plan (and vice versa) whilst remaining on the same level of plan, please select from one of the below links:

πŸ’‘ Important Reminder

If you are listed as the Account Owner for multiple Bookwhen accounts, ensure you are logged into the correct account before switching the billing cycle. Alternatively, you can replace the "admin" part in the relevant URL with the subdomain code of the account you wish to update.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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