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Update your Bookwhen subscription billing details

Learn how to change or update your card details or invoice address details for your Bookwhen subscription

Anni avatar
Written by Anni
Updated over a week ago

This article covers:


Changing your details

To update your details:

  1. Select Account, then Plans & billing from the left-hand menu on your account.

  2. Select the Options menu, then Update billing details:

    Plans & billing page showing the Options drop-down menu with 'Update billing details'

  3. You can then update the Name on invoice, Billing address and Country:

    Billing details screen with the Name on invoice, Billing address and Country fields highlighted

  4. Select Save changes once finished.


Changing the billing information

To change the billing card on your account:

  1. Select Update card within the Plans & Billing page:

    Billing details screen with an arrow pointing at the 'Update card' button

  2. Add the new card details into the card number field, then Update:

    Update card details screen with an arrow pointing at the 'update' button

πŸ’‘ Please note: It's not possible to remove card details while a subscription is active. However, updating your billing details will replace the existing card information.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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