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Adding a new connected account to your Connected Accounts System
Adding a new connected account to your Connected Accounts System

Find out more on how to add a new sub-account to your Bookwhen Connected Account network

Gemma avatar
Written by Gemma
Updated over a year ago

✨ Please note: This is available only to Bookwhen accounts on a Connected Accounts-based linked structure.

When you’re ready to add additional sub-accounts to your Connected Accounts network, there are a couple of methods to do this, depending on the situation of the sub-account

This article covers:


Adding a new sub-account via the co-brand sign-up page (no existing Bookwhen account)

This is the quickest method to connect a sub-account to your HQ and our recommended way of linking accounts.

  1. Ask your sub-account to create their Bookwhen account via your unique co-brand page.

  2. This will automatically link them to your HQ, and they should appear within your Accounts Dashboard shortly after they have signed up.


Adding a new sub-account with no existing Bookwhen account

If you choose not to use a co-brand sign-up page, you can still add a new sub-account by following these steps:

  1. Create a new paid Bookwhen account that will be used for the new sub-account.

  2. Send the dashboard URL of the sub-account to support@bookwhen.com

  3. We will manually create the connection, and you will be advised when this task has been completed.

  4. Once the HQ and sub-account links are confirmed, you can monitor them within your Accounts Dashboard.


Adding a new sub-account with an existing Bookwhen account

In some cases, the sub-account that you wish to add to your Connected Account may already have an existing Bookwhen subscription that can be linked to your HQ.

  1. Please send the dashboard URL of the sub-account to support@bookwhen.com

  2. We will manually create the connection, and you will be advised when this task has been completed.

  3. Once the link between the HQ and sub-account has been confirmed, you will be able to monitor them within your Accounts Dashboard


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