💡 For the best Bookwhen experience, we encourage our customers to use the latest version of a supported browser. You may not be able to use Bookwhen if you use an unsupported browser or an older version of a supported browser.
This article covers:
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Evergreen browsers
An Evergreen browser is any browser that can automatically update itself.
Evergreen browsers like Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge automatically update to their latest versions. These updates bring the latest features, security enhancements, and performance improvements to your browser.
We support the latest versions of Evergreen browsers by designing, developing, and providing support for the latest versions of these browsers.
You can download the latest versions here:
Previous versions of Evergreen browsers
We offer some support for previous versions of Evergreen browsers. While the latest Evergreen browsers cover a significant portion of our customer base, we try to cater to those who prefer or are limited to using older versions of these browsers.
To achieve this, we extend our compatibility efforts to the latest 3 versions of the Evergreen browsers (Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge), though we cannot guarantee an optimal Bookwhen experience when using these browsers.
FAQs
What browser and version am I using?
You can find out which browser you're using using the following link: https://www.whatismybrowser.com/.
If you’re in contact with our support team regarding a browser compatibility issue, they may refer you to this link and ask you to share your browser details by selecting Copy URL to clipboard to help us troubleshoot the issue:
Does Bookwhen support Internet Explorer?
No – we no longer support Internet Explorer. We recommend downloading the latest version of an Evergreen browser, like Google Chrome or Mozilla Firefox.
What issues might I experience when using an unsupported browser?
If you use Bookwhen with an unsupported browser, you might find that:
Pages are blank
Pages don’t load
Nothing happens when you click on a link or button
I’m using a supported browser, but something on the page isn’t working – what should I do?
Please contact us via live chat or email explaining the issue you are experiencing.
✨ Learn more about general browser troubleshooting here.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺