💡 For the best Bookwhen experience, we encourage our customers to use the latest version of a supported browser. You may not be able to use Bookwhen if you use an unsupported browser or an older version of a supported browser.
This article covers:
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Evergreen browsers
An Evergreen browser is any browser that can automatically update itself to the latest version.
Browsers like Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge are considered Evergreen browsers. These browsers automatically update to the latest versions, bringing new features, security enhancements, and performance improvements to provide a better browsing experience.
We support the latest versions of Evergreen browsers by designing, developing, and providing support for them.
Visit the following links to download the latest versions:
Previous versions of Evergreen browsers
We offer limited support for previous versions of Evergreen browsers. While the latest versions cover a large portion of our customer base, we strive to accommodate those who prefer or are limited to using older versions.
To achieve this, we extend our compatibility efforts to the latest three versions of the Evergreen browsers (Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge). However, we cannot guarantee an optimal Bookwhen experience when using these older browser versions.
FAQs
What browser and version am I using?
You can find out which browser you're using by visiting the following link: https://www.whatismybrowser.com/.
If you're in contact with our support team regarding a browser compatibility issue, they may ask you to share your browser details. To do this, select Copy URL to clipboard on the page, and provide this information to help us troubleshoot the issue.
What browser versions should support general Bookwhen functionality?
Feel free to check the browser and version table as a basic indicator of whether our core features and functionality should be available. Locate the column with the browser you are using, and you would want to find your current version listed in green:
Does Bookwhen support Internet Explorer?
No – we no longer support Internet Explorer. We recommend downloading the latest version of an Evergreen browser, like Google Chrome or Mozilla Firefox.
What issues might I experience when using an unsupported browser?
If you use Bookwhen with an unsupported browser, you may encounter the following issues:
Pages may appear blank
Pages might not load
Links or buttons may not be responsive when clicked
I’m using a supported browser, but something on the page isn’t working – what should I do?
Please try our general browser troubleshooting steps first. If the issue continues, you can contact us via live chat or email with a brief explanation of the problem and any relevant details so that we can investigate it.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺