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Email Preferences

How to change which email notifications you and other team members receive

Anni avatar
Written by Anni
Updated over 2 weeks ago

This article covers:


Changing your settings

There are three types of emails you can opt-in to receive:

  • New booking completions: For all new bookings.

  • Booking changes or cancellations: For any transferred or cancelled bookings.

  • Account subscription notifications: For billing notifications, including:

    • Subscription invoice email

    • Subscription failure email

    • Trial almost ending email

    • Trial has ended email

    • Plan has ended, and now on the free plan email

    • Plan has failed, and now on the free plan email

    • Account deletion email

To change your email setting preferences:

  1. Select Account, then Team from the left-hand menu on your account.

  2. Select the pencil and paper πŸ“ icon next to the team member's name:

    Team page with arrow pointing at the pencil and paper icon

  3. Scroll down to the Email preferences section, and tick which ones you'd like to receive:

    Team member settings with the email preferences section highlighted

  4. At least one team member must be assigned the 'Reply-to' email address for all system emails:

    'Set as reply-to email address for all system emails sent from this business' message

  5. Once finished, select Save.


Changing another team member's email settingsΒ 

πŸ’‘ Only Account owners can change the settings of another team member.

To change another team member's email settings:

  1. Select Account, then Team from the left-hand menu on your account.

  2. Select the pencil and paper πŸ“ icon next to the team member's name:

    Team page with arrow pointing at the pencil and paper icon

  3. Scroll down to the Email preferences section, then select which emails you'd like the user to receive:

    Team member settings with the email preferences section highlighted

  4. At least one team member must be assigned the 'Reply-to' email address for all system emails:

    'Set as reply-to email address for all system emails sent from this business' message

  5. Once finished, select Save.

πŸ’‘ Tip: You can turn all notifications off by deselecting all of the boxes.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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