There are two different levels of access you can grant to people working on your Bookwhen account -

Administrator - With access to schedule pages and bookings but restricted from changing any of the settings in the setup and account menus, including creating discounts and your account plan.

Account owner - Full permissions to change your Bookwhen account.

You can make changes to the administrators on your account by clicking into Account details, then on the edit icon next to their name and email address -

You can promote an administrator to account owner on the account details page. If you wish to demote an account owner to administrator you will need to contact the Bookwhen support team. You may also remove administrators by clicking remove from this account.

Email preferences

In addition, you can click email preferences to determine which emails your administrators will receive from Bookwhen.

Privacy policy

You can also see if the administrator has agreed to the privacy policy and terms of service, consent for which is asked in the email that is sent when you invite them to administer your account.

Add a new administrator

To add a new administrator simply type their email into the invite another administrator box and click send invite. Bookwhen will send them an email to confirm their status and asking them to create a password.

Permissions for each of your schedules

Administrators can either have no access, access to bookings only or access to setup and bookings. As an account owner, you can set these user roles within your schedule setting page.

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