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Co-branded sign-up FAQs

Frequently asked questions about the co-branded Linked Accounts sign-up page

Gemma avatar
Written by Gemma
Updated over 2 weeks ago

Please note: This feature is available only to HQ accounts on a Linked Account structure

This feature allows you to create a personalised sign-up page for new sub-accounts. These FAQs address common questions, clarify functionality, provide best practices, and outline potential issues.

This article provides answers to frequently asked questions about the co-branded Linked Accounts sign-up page.


I'd like to set up a Co-branded sign-up. How do I do this myself?

Currently, you will need to reach out to us to get this set up for you.

I'd like to have a unique sign-up page that I can ask my sub-accounts to use, but I don't want to customise it. Can I do this?

Yes, this can be done. Contact us to let us know that you'd like an uncustomised sign-up page.

Can I use a co-brand sign-up page to add a new sub-account to a Connected Account structure?

Yes, this is the fastest method to add a new sub-account to this structure.

Can I use a co-brand sign-up page to add a new sub-account to a Franchise system structure?

Yes, however, please note that you cannot set the commission fee for your franchisee using this method and will still need to contact the support team to set up royalty collection.


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