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Co-branded sign-up FAQs

Frequently asked questions about the co-branded Linked Accounts sign-up page

Gemma avatar
Written by Gemma
Updated over a week ago

✨ Please note: This feature is available only to HQ accounts on a Linked Account structure

This feature allows you to create a personalised sign-up page for new sub-accounts. These FAQs cover common questions, clarifying functionality, best practices, and potential issues.
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This article provides answers to frequently asked questions about the co-branded Linked Accounts sign-up page.


I'd like to set up a Co-branded sign-up. How do I do this myself?

Currently, you will need to reach out to us to get this set up for you.

I'd like to have a unique sign-up page that I can ask my sub-accounts to use, but I don't want to customise it. Can I do this?

Yes, this can be done. Contact us to let us know that you'd like an uncustomised sign-up page.

Can I use a co-brand sign-up page for adding a new sub-account on a Connected Account structure?

Yes, this is the fastest method to add a new sub-account on this structure.

Can I use a co-brand sign-up page for adding a new sub-account on a Franchise system structure?

Yes, however, please note that you cannot set the commission fee for your franchisee in this method and would still need to contact the support team to set up the royalty collection.


πŸ’¬ Need extra help?

  • For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.

  • Prefer email? Send us an email instead.

Thank you! πŸ•Ί

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