This article covers:
Locating your calendar feed URLs
You can find your Calendar feed links located under Settings, then Schedule pages:
The public feed shows the event title, location, all event details, and a link to the public event page for that event.
The private feed also shows the event title, location, all event details, and the names of the booked attendees. This feed has a link to the admin bookings list page instead of the public event page.
The private feed (sparse) is similar to the private feed but will only show dates and times associated with bookings.
š” Please note:
All feeds are limited to showing events from 3 months previous and up to one year in the future.
Only Special Fields show in the event details in the calendar feed. i.e., special āattendee detailsā will show (attendee name and email address), and not all form fields in the āattendee detailsā section of the booking form.
To summarise:
Public feed - Event information only - no booking details.
Private feed - Event information and attendee list.
Private feed (sparse) - Event and attendee details - excluding events with no bookings.
š” Please note: If you share your public calendar feed link with customers, the schedule name will appear on their calendar.
Connecting your feed
The connection method is different depending on which calendar platform you use.
Google Calendar
š” Please note this can only be actioned from a desktop.
Select the + button next to Other calendars:
Then From URL:
Apple Calendar
Learn how to subscribe to a calendar in Apple's help article.
Microsoft Outlook
Learn how to subscribe to a calendar feed in Microsoft's help article.
Updates to the feed
We update the feed in real-time when an event changes your schedule, such as a new booking. The selected calendar program, therefore, decides how often it refreshes to reflect this.
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In Google, we find this can take several hours. In Apple (on OSX), you can use Cmd-R (on your keyboard) to refresh your computer and get an update whenever you like.
The third-party calendar is updated if bookings change, such as ticket cancellations. However, event cancellations do not.
Customising event display
When querying a calendar feed, the default number of months in the past and future can be overridden.
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This is useful if you run events that happen so often that you have reached your 3000-event limit before the current date. This will allow you to remove the past events to push your 3000 event allowance window into the future.
š” To note: Any markdown edits made will no longer show on your calendar.
Troubleshooting feed content issues
You may sometimes notice a difference between the details synced to your calendar and the information in the schedule. While this could be due to a delay, you can always verify the contents of the .ics file by following the steps outlined below:
Navigate to your Schedule pages tab.
Locate the schedule page in question.
Select the relevant feed option (Public,Ā Private, orĀ Private (sparse)).
Copy the feed URL starting with
webcal://
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Paste the URL in your browser's address bar, and before hitting enter, replace
webcalwithhttpsbefore the://part.This should start an automatic download, and you should be able to locate the .ics file in your download folder.
Open the .ics file with a text editor (i.e. Notepad on Windows or TextEdit on Mac)
Select and copy the entire content of the file (Ctrl+A and Ctrl+C on Windows or Cmd+A and Cmd+C on Mac).
Open the iCalendar Viewer.
Paste (Ctrl+V on Windows or Cmd+V on Mac) into the text field under "Raw iCalendar (*.ics):" and select "Parse".
The website should provide a list of calendar and event details. You can also search for specific events using the browser search (Ctrl+F on Windows and Cmd+F on Mac).
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