Bookwhen

Anni

Gemma

Dani

Create events, manage schedules, and update your public pages.

Events & Schedules

Understand entries and the options available

Entry overview

How to reschedule the date, time or duration of an event or course with bookings

Changing the date, time or duration of an event

How to cancel an event that is no longer taking place

Cancelling an event

Learn how to remove individual events or an entire entry from your schedule

How to delete or unpublish an event or entry

Notify customers when spaces become available on fully booked events

Waiting Lists

Learn how to add multiple dates on an entry

How to add multiple dates to an entry

How to find an event in your schedule from the past

How to find an event from the past

Learn how to give selected customers early access to your events

How to use Customer Groups to offer priority bookings

Learn the difference between maximum event size, ticket availability, and booking limits

Event capacity vs ticket availability and maximum tickets per booking

Learn how to quickly create a new entry using an existing one

How to duplicate/copy an entry

How to remove dates from a duplicated entry that have already passed

How to remove past dates from a duplicated entry

Assign team members to events and control their access

Leaders

Sell courses, products, or content that aren’t linked to a date or time

Non-time-specific entries

Learn how to create entries without taking bookings

List-only entries

Learn how to collect interested customer information with list-only entries

Waiting list-only entries

How to format event descriptions and public page text, including adding photos and embedding videos.

Formatting event text

Learn how to adjust the number of attendees for individual events

How to change the event capacity of a specific event in an entry

Simplify searching, filtering, and categorising your events

How to use tags to organise your entries

How to add, edit, or update event locations

Adding and managing locations

Make your entries more engaging with pictures

How to add images to your entries

How to set a password for an event in your schedule

Password-protect an entry for booking

Learn about making an entry unavailable and how to stop new bookings while still allowing ticket transfers

How to make an entry unavailable

Learn how to create an on-demand content library using Bookwhen

On-demand events

How to set up post-event emails for your events

Post-event emails

Learn how to control who can access and book your events

Setting up private or invite-only events

Learn how to offer 1-2-1 or small group sessions for children’s classes

Setting up appointment-based events for children’s activities

Learn the steps on how to recover a deleted entry

Recovering deleted entries

Learn how to apply gender-based restrictions to your events

How to add gender restrictions to your entry

Learn how to control who can view and book your events

How to manage private events and restrict access

Learn how to update or remove individual sessions in a course

How to manage a single date within a course

Events

Learn what a scheduling page is and how it works

Schedule page overview

Learn how to delete a singular date or multiple dates from a recurring entry

How to delete dates from a recurring schedule

Learn how to update the prices of your existing offers

Seasonal ticket, pass, and membership price change

Learn how to change the order of your schedule pages in the admin list

Re-ordering schedule pages

Learn how to manage multiple scheduling pages in your account

How to manage your schedule pages

Use an existing page as a template to create a new schedule page

How to duplicate a schedule page

Learn how to add or edit a scheduling page, its title, and URL

How to add a new schedule page

Learn how to expand a course in your schedule for easier editing

Expanding a course

Learn how to amend dates or times within a recurring schedule

How to amend dates in recurring schedules

How to change details for individual events in entries containing multiple dates

Amending details for selected dates in an entry

Learn how to structure repeating classes or sessions

Setting up monthly or termly schedules

Learn how to set up 1-2-1 or private sessions

Offering appointment-based schedules

Learn what each term means and the difference between them

The difference between a scheduling page and a public page

Ollie

Schedules

Understand the purpose of a Public page and how to manage multiple pages

Public page overview

How to change your public URL, linking your page back to your website, and more

Customise page settings

Learn how to update the link to your public page

How to change your public page URL

Learn how to add buttons to your public page

Public page buttons

How to promote your event leaders with a public profile

Public leader profiles

Tips for size, ratio, and mobile responsiveness when uploading a header image

Selecting a banner image for your public page

Understand the difference between test and real bookings

How your test bookings differ from customer bookings

Learn how to add filtered buttons to your booking page to help guide customers to a filtered list of events

How to add filter buttons to your public page

Learn how to show specific events using filters

Filtering the public page

Learn how to unpublish or republish your public booking page

How to unpublish your public page

Learn how to add a prominent message to the top of your booking page

How to post an alert message to your public page

Learn how to use Facebook to guide customers to your events

Direct customers to your public page on Facebook

Learn how to add or remove your Bookwhen page from search results such as Google, Bing, Yahoo

How to add or remove your public page from search engine results

Public pages

Learn how to add your public schedule to your website

Embedding Bookwhen within your website

Learn how to embed your Bookwhen schedule within your GoDaddy website

Embedding Bookwhen within your GoDaddy website

How to embed your Bookwhen schedule on your WordPress site

Embedding Bookwhen within your WordPress website

Learn how to embed your Bookwhen schedule on your Wix site

Embedding Bookwhen within your Wix website

Learn how to embed your Bookwhen schedule on your Squarespace site

Embedding Bookwhen within your Squarespace website

Learn how to adjust the size of your embedded Bookwhen schedule for a better website fit

Resizing the iframe

Learn about our API, including documentation and roadmap

Bookwhen API

How to link your schedule to calendars such as Google, Outlook and Apple

How to link your events to calendar feeds

Learn how to opt-in to share your class information with OpenActive partners to increase your audience

Sharing your activity data with OpenActive

Learn about the limitations of using an iframe of your Bookwhen page on your website

Iframe limitations

Learn how to filter your iframe by entries, tags, dates, locations, or team members

Filtering the iframe

Website integration, feeds & API

For more help, please contact the support team via live chat on our <a href="https://www.bookwhen.com/contact" target="_blank" rel="nofollow noopener noreferrer">homepage</a> or from your <a href="https://admin.bookwhen.com/dashboard" target="_blank" rel="nofollow noopener noreferrer">account</a>.

Buddy, our helpful chatbot, will assist first and connect you to a team member if needed.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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