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Iframe limitations

Learn about the limitations around using an iframe of your Bookwhen page on your website

Anni avatar
Written by Anni
Updated over 2 weeks ago

This article covers:

πŸ’‘ The alert message on your public page will also appear within the iframe. This is a useful space for sharing any important updates or information with your users.


Occasional PayPal error

Some users may experience issues when completing PayPal payments within the iframe. This is often due to PayPal's security measures, which can be too complex for proper functionality within an iframe.

  • PayPal frequently updates its security features without prior notice and tests them across different browsers, which may cause payments to fail within the iframe.


No Apple Pay or Google Pay

Currently, payments made via Apple Pay or Google Pay are not supported within the iframe.


Logging in twice

Customers may need to log in twice when accessing the booking system through the iframe.


Viewing customer accounts

You (the admin) may not be able to view a customer's account when Bookwhen is embedded in an iframe.


Memberships linked to multiple schedule pages

Memberships connected to two or more schedule pages may only display one of those pages in the iframe.


πŸ’¬ Need extra help?

  • For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.

  • Prefer email? Send us an email instead.

Thank you! πŸ•Ί

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