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Iframe limitations

Learn about the limitations around using an iframe of your Bookwhen page on your website

Anni avatar
Written by Anni
Updated over 4 months ago

This article covers:

💡 The public page alert message is included in the iframe. This is a great place to add any important information.


Occasional PayPal error

  • Some users may encounter errors when completing PayPal payments within the iframe. This occurs because PayPal’s security measures are sometimes too complex to function properly within an iframe.

  • Additionally, PayPal frequently updates its security features without prior notification, testing them across different browsers. As a result, payments through PayPal might not always work within the iframe.


No Apple Pay or Google Pay

  • Payments made via Apple Pay or Google Pay are not currently supported within the iframe.


Logging in twice

  • Customers might need to log in twice when accessing the booking system through the iframe.


Unable to view the customer's account

  • You (the admin) may be unable to view a customer's account when Bookwhen is embedded in an iframe.


Memberships linked to multiple schedule pages

  • Memberships connected to two or more schedule pages may only show one of the pages in the iframe.


💬 Any questions or feedback? There are two ways to get in touch:

Thank you! 🕺

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