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Waiting list-only entries

Learn how to create list-only entries to gather interested customer information

Anni avatar
Written by Anni
Updated over a week ago

If you want to see how many people are interested in an event or collect email addresses for potential customers, you can create a 'waiting list only' entry.

To do this, you'll need to ensure you have the waiting list setting switched on, create your entry, and amend your capacity levels to zero.

Setting up the entry

Select Add a new entry from within your scheduling page:

Select the Information tab and add the name of the entry under Name.

For example, "Register your interest":

Select the Dates & Times tab, where you can then choose a specific date.

Alternatively, if you'd like the entry to sit at the top of your schedule and it isn't specific to a specific date, you can create a '365' day event.

To do this, select All day event and type '365' under the Duration (in days) box:

You'll then need to ensure that the event appears as 'fully booked' to activate the waiting list.

To do this, add a '0' in the Maximum event size box, under the Tickets & Costs tab:

Your customers can then use the Join waiting list button on your public page to register:

πŸ’‘ To note: Your customers can make multiple bookings on an entry using the same 'booker' email, but not the same attendee email. For this reason, we recommend that you remove the attendee email booking form field, keeping only the booker email field.

πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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