Password protecting your entry means customers must enter this password to book an event within that entry. This feature is a handy tool for many reasons, including providing priority booking for loyal customers or preventing the general public from booking a private event.
This article covers:
How to add a password
Navigate to your Scheduling page, select the entry you want to add a password to, and then Edit entry:
Select the More Options tab, enter your chosen password into the Private booking password field and select Save in the top right-hand corner:
💡 To note:
Passwords are case-sensitive, which includes spacing. Be careful not to leave a blank space at the end of your password, as this would count towards the password and may cause confusion amongst your customers.
The password will apply to all dates and times listed in the entry, and your customers will be required to use it to book.
Customers cannot transfer tickets booked for a password-protected event to another password-protected event, even if the same password is used. To attend a different event date/time, they will need to cancel their current booking and rebook.
Removing a password
To remove a password, delete the password from the field, ensuring the field is left blank, before selecting Save or Save changes:
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