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Password protect an entry for booking
Password protect an entry for booking

How to set a password for an event in your schedule.

Anni avatar
Written by Anni
Updated over a week ago

Password protecting your entry means customers must enter this password to book an event within that entry. This feature is a handy tool for many reasons, including providing priority booking for loyal customers or preventing the general public from booking a private event.

This article covers:

✨ You can learn more about offering priority access here.


How to add a password

Navigate to your Scheduling page, select the entry you want to add a password to, and then Edit entry:

Bookwhen 2023-10-25 at 6.40.11 pm

Select the More Options tab. You will find the Restrict booking access section and the Private booking password box here.

Enter your chosen password into the box and select Save in the top right-hand corner:

💡 To note:

  • Passwords are case-sensitive, which includes spacing. Be careful not to leave a blank space at the end of your password, as this would count towards the password and may cause confusion amongst your customers.

  • The password will apply to all dates and times listed in the entry, and your customers will be required to use it to book.


Removing a password

To remove a password, delete the password from the field, ensuring the field is left blank, before selecting Save or Save changes:


💬 Any questions or feedback? There are two ways to get in touch:

Thank you! 🕺

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