Password-protecting an entry means customers need to enter a password before they can book an event in that entry. This feature is useful for several reasons, such as:
Offering priority bookings for loyal customers.
Preventing the general public from booking a private event.
This article covers:
How to add a password
Open your Scheduling page, select the entry you want to add a password to, then Edit entry:
Select the More Options tab.
In the Private booking password field, enter your chosen password:
Select Save in the top-right corner.
To note:
Passwords are case-sensitive, including spaces. Be careful not to add any extra spaces at the end of the password, as this could cause confusion for your customers.
The password applies to all dates and times listed in the entry, and customers will need it in order to book.
💡 Important: Customers cannot transfer tickets between password-protected events, even if the same password is used. If they want to attend a different date/time, they will need to cancel their current booking and rebook.
Removing a password
Open your Scheduling page, select the entry you want to remove the password from, then select Edit entry:
Select the More Options tab.
In the Private booking password field, delete the password, ensuring the field is left blank.
Select Save or Save changes in the top-right corner.
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