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Adding and managing locations

How to add, change and edit event locations

Eloise avatar
Written by Eloise
Updated over a week ago

When creating your event, you can choose between a physical or online location or no location at all. Please note that you can only add one location per event.

This article covers:

Adding locations

You can locate your saved Locations by selecting the Settings drop-down list in the menu bar on the left-hand side. Here you can upload event locations that you'd like to include in your entries.

To add a location, select Add new location in the top right of your Locations page:

You can then either add a Physical location or an Online event location:

Physical location

To add a physical location, select Physical location and type the address/location into the Search for location... search box. Then select the correct location from the drop-down list of suggestions. For example:

Google maps

With Physical locations, you can choose to include a Google map and the address for your attendees on your entries.

You can drag the red marker📍on the map to pinpoint your exact location and adjust the zoom level that will be displayed. You can untick the Show location on a map? option to remove the map from your entry, if preferred.

Below the Physical location address, you can find Venue details and Additional information.

You can highlight useful information at the location and include anything else that you would like your attendees to be made aware of (e.g. ‘The room is on the third floor, you can access it by pushing the buzzer’).

Online location

To add an online location, select Online event and add a Location name (e.g. 'Online Zoom event'):

This is to highlight to the attendees that this event is taking place online.

Then, select your chosen Online provider from the drop-down list:

  • Zoom integration - automatically generates a Zoom meeting when a customer books an event with this location

  • Manually added joining details - this option means you will need to add the joining details manually. This is especially useful if you use another online provider, such as YouTube, Vimeo, Facebook, MS Teams etc.

Adding a location to an entry

You can either add a location to an entry directly from your Locations page or when editing an entry.

Locations page

To add a location from the Locations page, select the down arrow next to Edit beside the chosen location, then Set entry locations.

Next, select the entry from the menu or type the entry name manually in the field before selecting the correct one:

💡 Remember to Save changes when you have finished your selection.

Adding location when editing or creating a new entry

Select the entry from your Scheduling list, then Edit entry:

Then select the Location tab. From here, you can add an Existing location from your Locations page to the entry. Alternatively, you can Add a new location from here, which then automatically adds to your list of existing locations:

💡 To note: This action will change the location for all dates within the entry, and attendees are not automatically notified of any location changes and may need contacting.

Changing a location for specific dates within an entry

To change the location of an individual date within an entry, head to your Scheduling page and filter your schedule by selecting Filter items at the top of your schedule list:

From here, you can enter the name of the entry in the field next to Entries:

Select the event from the schedule you would like to amend, then the down arrow next to Edit entry. From here, select either Event specific information if your event currently has a physical location or Add online joining details if your event currently has an online location.

For example:

Physical location

Online location

From here, you can override the entry location and change the location for this date only:

Repeat this process as needed for any additional dates within the entry, selecting Save changes.

💡 To note: We do not automatically notify attendees of any location changes. Please contact them by your preferred means.

Sorting locations

You can sort your locations by address or recently added. To do this, select either Sort by address in the top right-hand corner of your Locations page:

Or Sort by most recent:

💬 Any questions or feedback? There are two ways to get in touch:

Thank you! 🕺

Tags: location, eventlocation, venue, place, whereabouts

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