This article explains the steps to recover or recreate an entry if you accidentally delete it or want to restore a previous setup.
Recovering a deleted 'red line' entry
When you delete a date/time/duration from within an entry with bookings, it creates a 'red line' entry.
When this happens, you have two options to resolve the issue:
If you need more help with this, or recover the entry, please contact us via live chat or email with the entry name.
Recovering an entry deleted from the 'More Options' tab
If you have deleted an entry via the More options tab within your entry, for example:
Entries can be restored within 72 hours if you accidentally delete it or simply change your mind. When you restore an entry within this time, any associated bookings are restored as well.
💡 Important: Entries can only be restored within 72 hours of deletion. After this time, the entry and its bookings cannot be recovered. Please contact us via live chat or email as soon as possible to recover it.
Recovering a deleted date within a recurring schedule
If you have accidentally deleted a single date from a recurring schedule:
Select your entry from your Scheduling page, then Edit entry to open the entry settings.
Select the Dates & Times tab within your entry and select the schedule on the right-hand side of your screen:
Scroll down to the Excluded dates section and select the blue hyperlinked date:
A confirmation message will then pop up. Select OK to add the time back into your schedule:
💡 Please remember to save your changes before exiting the screen.
Tags: accidentally, deletion, accident, delete