Please note: Online payments are available on the Lite plan or above.

If you have integrated Stripe with your account, your bookers can now opt to pay using Apple and Google Pay. You will first need to integrate your account with Stripe.

Once set up, you won't need to set anything else up on your Bookwhen account, and you will need to manage this feature through Stripe. Your Bookwhen account reflects your settings from within Stripe, meaning if you have any of these two methods turned on, your bookers can choose between them.

If you'd like to disable the additional payment methods, you can toggle off the Use Apple Pay or Use Google Pay options in your checkout settings in Stripe:

checkout-settings.png

Please contact Stripe here if you require further assistance with your Stripe account.

💡 To note:

  • Bookers who have previously saved their card details may have to re-enter their information. They can securely store their payment information in a 'Wallet' for a faster and more secure checkout process.

To switch this option on for your bookers:

  1. Log into your Stripe account and head to your payment methods

  2. Under the Wallet selection, select the Turn on the button for both Google Pay and Apple Pay

⚠️ Bookers can only access Apple Pay using Safari and Google Pay using Chrome. Currently, Apple Pay and Google Pay will not load in an iframe.

Details on how your bookers can set these up are in the help guides below:
- Apple Pay: https://support.apple.com/en-us/HT204506

- Google Pay: https://support.google.com/wallet/answer/11951709?hl=en-GB&ref_topic=11925502

✨ If you have any further questions regarding the integration on Bookwhen, please contact support via live chat or email support@bookwhen.com.


Tags: online, applepay, googlepay

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