Tags are useful for organising and categorising your entries, making it easier to find, filter, and manage them. By applying tags to entries, you can group similar items together, track specific types of content, or quickly identify key attributes.
This article includes:
How to view your tags
To review all of the tags that you use:
Select Settings, then Tags from the left-hand menu on your account.
The list is automatically sorted alphabetically. To search for a tag, start typing it into the Search for a tag field at the top of the list:
The overview page shows tag names and how many entries it's currently being used on.
To view an individual tag, select it from the list, or select the three-dot (...) menu next to it, then View tag:
Selecting View tag opens an overview of that specific tag, including which schedules and entries that are using it:
You can also view a filtered schedule of the entries using that specific tag. To do this, select the Open filtered schedule hyperlink:
How to add your tags to entries
To add tags to your entries from the tags overview page:
Select Settings, then Tags from the left-hand menu on your account.
Select the three-dot (...) menu next to the tag, then Add tag to entries:
Each schedule page is separated for easy differentiation. Tick the checkbox next to each entry you'd like to add the tag to, then select Save changes:
The date next to the entry name shows the next upcoming event for that entry. If there are no upcoming dates, "No Upcoming Events" will appear instead.
Alternatively, select the tag from the list, or select the three-dot (...) menu next to it, then View tag:
Selecting View tag opens an overview of that specific tag, including which schedules and entries that are using it:
Select the Add tag to entries button, then ick the checkbox next to each entry you'd like to add the tag to.
Select Save changes:
💡 You can also remove a tag from entries by unticking the relevant checkboxes.
Creating tags
There are two ways to create a new tag:
Within the Tags page
To create a new tag within the Tags management page:
Select Settings, then Tags from the left-hand menu on your account.
Select Create new tags:
Type your tags into the field. To add multiple tags, separate each one with a comma (,):
Once added, select the Create new tags button:
Within the entry settings
To create and add a new tag to your entry:
Open the relevant Scheduling page within your account.
Either create a new entry or select Edit entry on the relevant entry:
Select the Information tab and scroll down to the Additional details. Below the additional details section is the Tags field:
Select the fields under Tags, type in your tag, and press enter (or select the new underlined tag link directly below the field) to create the tag:
Once you save the entry, it will associate with this tag across your Bookwhen account.
You can then return to the tag management page and add it to all relevant entries in bulk.
Deleting tags
💡 Please note: Deleting a tag permanently removes it from all entries and associated pass and discount restrictions. Once deleted, it cannot be recovered.
To delete a tag from your entire account:
Select Settings, then Tags from the left-hand menu on your account.
Find your tag from the list, select the three dots next to it, then Delete tag:
Select Delete tag to confirm:
Alternatively, you can delete the tag from within the individual tag settings page by selecting Delete tag at the bottom of the page:
Then Delete tag to confirm:
💡 To note: If you have used tags in filter buttons on your public page or embedded filtered iframes on your website, we recommend reviewing the code to ensure these are still working as intended after deleting the tag(s).
Tags on Linked Accounts
If you're part of a linked account setup using Entry Templates, you won’t be able to change tags set by the HQ account. We’re planning to expand this functionality in the future. In the meantime, please contact the HQ account owner directly to request any tag changes.
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