Tags are a powerful tool for showcasing specific events to your customers and helping you organise multiple entries on your scheduling page by category, level, and more.
This article covers:
How to create a tag
There are two ways to create a new tag:
Within the Tags page
To create a new tag within the Tags management page:
Select Settings, then Tags from the left-hand menu on your account.
Select Create new tags:
Type your tags into the field. To add multiple tags, separate each one with a comma (,):
Once added, select the Create new tags button:
Within the entry settings
To add tags:
Open the relevant Scheduling page within your account.
Either create a new entry or select Edit entry on the relevant entry:
Select the Information tab and scroll down to the Additional details. Below the additional details section is the Tags field:
Select the fields under Tags, type in your tag, and press enter (or select the new underlined tag link directly below the field) to create the tag:
Once you save the entry, it will associate with this tag across your Bookwhen account.
Ways to use tags
Filter the public page to showcase specific events to your customers, e.g., events tagged with a particular activity.
Search for bookings by filtering for events with specific tags, e.g., events assigned to a particular instructor or class leader.
Set usage restrictions on discounts, e.g., apply a discount only to events with a specific tag.
💡 Please note: There’s no limit when pasting tags that are comma-separated. However, if you paste tags without commas, the system will restrict the paste to 40 characters.
How to delete a tag
💡 Deleting a tag permanently removes it from all entries and associated pass and discount restrictions. Once deleted, it cannot be recovered.
There are two ways to remove a tag, depending on what you need to do:
1. Remove a tag from an individual entry
To remove a tag from selected entries:
Open your Scheduling page.
Select the entry from the schedule list, then Edit entry:
Select the Information tab and scroll down to the Additional details section.
Select the "x" in front of the tag(s) to remove it:
Select Save or Save & Exit button in the top right of the entry to save the changes.
💡 Tip: You can also remove it directly from the Tags management page.
Delete a tag from the system
💡 Please note: Deleting a tag removes it from all entries and associated pass and discount restrictions.
To delete a tag from your entire account:
Select Settings, then Tags from the left-hand menu on your account.
Find your tag from the list, select the three dots next to it, then Delete tag:
Select Delete tag to confirm:
Alternatively, you can delete the tag from within the individual tag settings page by selecting Delete tag at the bottom of the page:
💡 To note: If you have used tags in filter buttons on your public page or embedded filtered iframes on your website, we recommend reviewing the code to ensure these are still working as intended after deleting the tag(s).
💬 Need extra help?
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