Skip to main content

How to publish and unpublish vouchers

Learn how to control when vouchers are available to customers

Written by Anni

Publishing vouchers makes them available for customers to use, while unpublishing them hides them from your public page. Managing this status helps you control timing, promotions, and availability with ease.

This article explains how to publish and unpublish vouchers in Bookwhen.


Publishing/unpublishing a voucher

To publish/unpublish a voucher:

  1. Select Packages & Discounts, then Vouchers from the left-hand menu on your account.

  2. Select View next to the voucher you'd like to edit:

    Vouchers screen with an arrow pointing at the 'View' button

  3. Select Edit details:

    Voucher overview with an arrow pointing at the 'Edit details' button

  4. Use the Published toggle in the top right-hand corner of the voucher setup:

    Voucher setup page with an arrow pointing at the 'published' toggled

💡 Please note: Unpublishing a voucher means the voucher will no longer appear on your public page for new customers to purchase, but existing voucher holders can still redeem their vouchers.


Re-ordering vouchers

Re-ordering your vouchers amends the order in both the editing and public page views. To do this:

  1. Select Packages & Discounts, then Vouchers from the left-hand menu on your account.

  2. Select the Options drop-down menu, then Reorder vouchers:

    Vouchers page with an arrow pointing at 'Reorder vouchers' within the 'Options' drop-down menu

  3. Use the handle to drag and drop the vouchers in your required order:

    Reorder vouchers screen with an arrow pointing at the 3-lines next to the voucher name

  4. Select Save order when you are ready to save your changes.


Did this answer your question?