Group tickets are a great way to fill up your events by allowing bookers to bring along their friends or relatives, sometimes with the incentive of a discount. Setting up a Group ticket in the Tickets & costs section is straightforward when creating or editing an entry.

This article covers:

Please note: Ticket costs are available on the Lite plan or above.

How to create a group or family ticket

  • Create a ticket as usual (select the Add another ticket type button if you already have a ticket created and wish to make another).

  • Then enter a ticket name, a cost, additional information etc.

Select the checkbox next to Group or family ticket to make a Group ticket. Then, under How many people does this ticket cover? Enter a minimum and a maximum number of attendees.

  • If you want the ticket to cover only a certain amount of people (e.g. just four people, no more, no less), then enter the same number in each box.

To note

When entering the booking cost, remember that this is the total amount you will receive (before any payment gateway fees) for all the attendees on this ticket. Make sure it is an acceptable amount for you! You may also include a slight discount on the purchase price of the individual tickets as an incentive to buy.

Also, consider the number of tickets available and how this corresponds to the maximum event size. For instance, if your event only allows six attendees, you will only be able to sell 1 Group ticket that permits entrance for four people.

✨ If you have any questions, please get in touch with the support team via live chat or email at

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