✨ Please note: Ticket costs are available on the Lite plan or above.
You can create a group ticket with a custom price to include a discount for multiple children or friends. This article explains how to set up sibling or friend tickets and manage the discounted pricing for your customers.
Group ticket setup
To set up a group ticket:
Open your Scheduling page.
Either add a new entry, or select your entry from your schedule, then Edit Entry:
Open the Tickets & Costs tab within your entry settings, then select Create ticket:
Add all the relevant information relating to the ticket, such as Name, Pricing etc. Once completed, select the Group use checkbox to make a Group ticket:
Enter a minimum attendee amount in the fields under How many people does this ticket cover?
For example:
The minimum number is 2, and there’s no set maximum. However, the maximum cannot exceed the event’s capacity limits.
You can create a new ticket type for each sibling or friend ticket you would like to offer.
For example:
Name: "Bring a friend ticket": Tailor this name to your offer.
Description: "This ticket is valid for 2 people attending this date"
Pricing: Add a ticket cost. You may wish to base this cost off of 2 x single tickets, with a discount.
Tick the Group or family ticket checkbox and add the Minimum and Maximum attendees that can be booked using this ticket.
When finished, select Save ticket to save the ticket to your entry.
Example
In the below example, there are a minimum of 2 attendees and a maximum of 2, meaning that when customers select this ticket, it will cover both attendees and take up 2 spaces on the event:
This means a customer only needs to select one ticket covering multiple attendees at the set price.
How group tickets appear on a public page
To book a group ticket, customers will select the event from your public page, then Select next to the relevant ticket to add it to their basket:
They can then proceed through checkout to complete their booking, adding all necessary attendees and payment information.
💬 Need extra help?
For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.
Prefer email? Send us an email instead.
Thank you! 🕺
Tags: Sibling, twins, friend, buyonegetonefree, bogof, 241, 2for1