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Setting up sibling or friend tickets
Setting up sibling or friend tickets

How to set up sibling or friend offers using group tickets

Anni avatar
Written by Anni
Updated over 3 weeks ago

Please note: Ticket costs are available on the Lite plan or above.

To offer a discount for multiple children or friends, you can create a group ticket and set a custom price that includes the discount in the total cost.

This article covers:


Group ticket setup

To set up a group ticket:

  1. Open your Scheduling page.

  2. Either add a new entry, or select your entry from your schedule, then Edit Entry:

    Scheduling setup with an arrow pointing to the 'Edit Entry' button.

  3. Open the Tickets & Costs tab within your entry settings, then select Create ticket:

    Tickets & Costs entry settings with arrow pointing at the 'Create ticket' button

  4. Add all the relevant information relating to the ticket, such as Name, Pricing etc. Once completed, select the Group use checkbox to make a Group ticket:

    Ticket setup with an arrow pointing at the 'Group use' option

  5. Enter a minimum attendee amount in the fields under How many people does this ticket cover?

    For example:

    'How many people does this ticket cover?' setting highlighted

    • The minimum number is 2, and there’s no set maximum. However, the maximum cannot exceed the event’s capacity limits.

  6. You can create a new ticket type for each sibling or friend ticket you would like to offer.

    For example:

    • Name: "Bring a friend ticket": Tailor this name to your offer.

    • Description: "This ticket is valid for 2 people attending this date"

    • Pricing: Add a ticket cost. You may wish to base this cost off of 2 x single tickets, with a discount.

    • Tick the Group or family ticket checkbox and add the Minimum and Maximum attendees that can be booked using this ticket.

  7. When finished, select Save ticket to save the ticket to your entry.

Example

In the below example, there are a minimum of 2 attendees and a maximum of 2, meaning that when customers select this ticket, it will cover both attendees and take up 2 spaces on the event:

Ticket setup with the 'How many people does this ticket cover' field highlighted

This means a customer only needs to select one ticket covering multiple attendees at the set price.


How group tickets appear on a public page

To book a group ticket, customers will select the event from your public page, then Select next to the relevant ticket to add it to their basket:

Public page with arrow pointing at a group ticket.

They can then proceed through checkout to complete their booking, adding all necessary attendees and payment information.


💬 Any questions or feedback? There are two ways to get in touch:

Thank you! 🕺


Tags: Sibling, twins, friend, buyonegetonefree, bogof, 241, 2for1

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