Online payments are available on the Lite plan or above.

Bookwhen does not charge you anything beyond your chosen subscription cost. If you accept online payments, then you need to secure the services of one of our approved payment gateways. Your preferred payment gateway will then take a small fee per transaction for using their payment infrastructure.

Payment gateway fees

The available payment gateways you can integrate with your Bookwhen subscription are (You can only integrate one payment gateway account with one Bookwhen account):

💡 To note:

  • The flat fee - is a set amount collected from each transaction

  • The percentage fee - is the % of the transaction total that is also collected

With Bookwhen, you can pass this fee on to your bookers (if you're in the EEA, please make sure you read this first).

  • If you are looking for information about how payments work on Bookwhen, you can read our support article here.

  • You can find information about the countries and currencies each payment gateway support here.

✨ If you have any questions, please get in touch with the support team via live chat or email at

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