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Using multiple discounts

Learn what happens when a customer applies multiple discounts during the same booking

Anni avatar
Written by Anni
Updated this week

✨ Please note: Discount sets are available on the Lite plan or above.

This article covers:


Multiple bulk booking discounts

If multiple bulk booking discounts are valid for a transaction, the system will automatically apply the most beneficial discount to the basket, but not all discounts will be applied.


Multiple discount codes

πŸ’‘ Only one discount code can be applied at a time.

If a customer has two valid discount codes and tries to apply both at checkout, the system will automatically apply the code that gives the customer the best deal.

For example:

Basket view showing multiple discounts applied to the basket, only redeeming one.


Discount code + Bulk booking discount

If a bulk booking discount is applied automatically to the basket and the customer adds a discount code, the system will automatically choose the better deal and apply only that discount.

Basket view showing multiple discounts applied to the basket, only redeeming one.

πŸ’‘ If the discounts apply to different tickets, both will be redeemed. For example, if a code applies to "Ticket A" and a bulk discount applies to "Ticket B," each discount will be applied accordingly.


Discounts and Passes

Discount codes take priority over pass redemptions. This means if a customer with an active pass adds a ticket to their basket, the discount will be applied, and no pass usage will be deducted. The same applies if a customer adds a pass alongside their ticket and discount code.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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Tags: classpasses, classpass, class

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