✨ Please note: Online payments are available on the Lite plan or above.
When accepting online payments, you must include your contact details and refund policy. This helps you meet key online sales regulations while building trust with customers and strengthening your business's credibility.
This article covers:
Adding a refund policy
To add a refund policy:
Select Settings, then Payments from the left-hand menu on your account, then Edit next to Currency:
Add your refund policy in the Refund policy field:
Select Save changes once finished.
A refund policy can be straightforward, but it's a good idea to make it as clear and detailed as possible so your customers understand their rights.
Adding contact details
To add your business contact details:
Select Account from the left-hand menu, Account details, then Edit:
You can add the following:
Business / Organisation name
Contact email address
Contact telephone number
Website address
Business / Organisation sector
Registered business address
Company registration number
Social media website links
Once finished, select Save changes.
💡 It's a good idea to include at least a phone number and an email address.
💬 Any questions or feedback? There are two ways to get in touch:
For a quicker response, please contact us via live chat on our homepage or your account.
Or send us an email
Thank you! 🕺