This article covers:


Changing your settings

  1. Select Account from the left-hand menu, then Team

  2. This page will show a summary of your team members.

  3. To change your notification preferences, select the pencil and paper 📝 icon next to your name:

4. Scroll down to the Email preferences section, and tick which ones you'd like to receive:

Email Preferences

There are three types of emails you can opt-in to receive:

  • New booking completions - any new bookings made

  • Booking changes or cancellations - any cancellations or transfers made on bookings

  • Account subscription notifications

    • Includes:

      • Subscription invoice email

      • Subscription failure email

      • Trial almost ending email

      • Trial has ended email

      • Plan has ended, and now on the free plan email

      • Plan has failed, and now on the free plan email

      • Account deletion email

✨ Remember to save any changes you make.


Changing another team member's settings 

You can only change the settings of other admins if you're an Account owner.

  1. Visit your Account details Team page.

  2. Select the pencil and paper 📝 icon next to the team member's name.

  3. Scroll down to the Email preferences section, then select which emails you'd like the user to receive:

✨ Remember to select Save when finished.


  • You can turn all notifications off by deselecting all of the boxes. To note: At least one team member must be assigned the 'Reply-to' email address for all system emails.

You can read more about changing the 'Reply-to' member here.

Return to the top

Did this answer your question?