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Adding GDPR consent fields to your booking forms
Adding GDPR consent fields to your booking forms
How to ask your bookers whether they consent to your privacy policy or marketing emails
Jen avatar
Written by Jen
Updated over a week ago

You can easily capture a booker's consent for your privacy policy or marketing correspondence by adding particular consent fields to your booking form.

This article covers:

Locating the Booking field settings

Head to your Settings, then Booking fields and scroll down to the Booking details section:

There is already a field for agreeing to your privacy policy and marketing under the Booking details section:

You may create further consent fields by selecting Add a new field type on the top right-hand corner:

From here, name the field under Field label:

Ensure you choose Checkbox - for capturing consent under the Field data type:

You also have the option to add further information, upload attachments and decide where you'd like to capture this information; whether that be by each attendee, the overall booking or individual tickets:

If you'd like to add these to all of your entries, select Edit, Add to all entries, then Update field:

Uploading attachments

You can add attachments to these fields, which is perfect for privacy policies.

To do this, select Upload under the Attachment heading to upload your file, or choose an existing uploaded file using the drop-down menu:

By default, the system sets the privacy policy field as mandatory when added to your booking forms (so it must be ticked to proceed with the booking). However, the marketing consent field will not be mandatory by default.

✨ See here for more information on mandatory booking form fields.


If you head over to your Bookings tab, you can download attendances (by selecting Options).

You'll be able to see which bookers have consented to which field. You can also view this data on the Customer list.

✨ See here for more information on reporting.

✨ If you have any questions, please get in touch with the support team via live chat or email.

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