There are a few scenarios where you might need to resend the booking confirmation email to one of your bookers. 

For example:

  1. The booker has lost or deleted the confirmation email

  2. The initial email address was incorrect, you fixed this, and now the booker requires a copy as they didn't receive it the first time

  3. You have updated the time and/or date of your event and would like to update your bookers.

This guide covers:

Resending to a single booker

Locate the booking in your Bookings tab and then select the booking reference to open the booking. Then select the link on the right-hand side here where it says Resend confirmation emails then select Resend. You will also be able to see a timestamp showing when the email was last sent:


Resending to all attendees on an event

  1. Select the relevant event in your schedule

  2. Click the 'Attendees' button towards the right of your screen

  3. You'll now see 'Options' in the top right

  4. Click 'Resend confirmation emails'

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