There are a few scenarios where you might need to resend the booking confirmation email to one of your bookers.
The booker has lost or deleted the confirmation email.
The initial email address was incorrect, you fixed this, and now the booker requires a copy as they didn't receive it the first time.
You have updated the date/time or location of your event and would like to update your bookers.
This article covers:
Resending to a single booker
Locate the booking in your Bookings tab and select the booking reference to open the booking. Then select the link on the right-hand side where it says Resend confirmation emails, then choose Resend. You will also be able to see a timestamp showing when the email was sent last:
Resending to all attendees of an event
Select the relevant entry in your schedule
Select the Attendees button towards the right of your screen
You'll now see Options drop-down in the top right
Select Resend confirmation emails - to resend confirmation emails to the entire list:
Differences between email resends
If you amend an entry name after a completed booking, the confirmation email doesn't always reflect the new, updated name. As mentioned above, there are two ways you can resend a booking confirmation email. Although they look the same, the emails vary slightly:
Resending to a single booker - uses the title (as booked)
Resending to all attendees of an event - uses the latest entry title (if amended after a completed booking).