If you're new to Stripe, creating an account is really simple and will take no more than ten minutes. Setting up your Stripe account on Bookwhen is also really quick and straightforward.

This article covers:

Creating a Stripe account

You can create a new Stripe account by selecting Sales tools then Payments. Then select Setup next to the Stripe option, then click the blue Connect with Stripe button as demonstrated below. You will then be redirected to Stripe to register your new account.


Please note, if you choose this method and create your Stripe account via your Bookwhen account instead of directly via Stripe, your Bookwhen admin email address will be automatically be used for your new Stripe account by default.

Alternatively, you can click here to register directly with Stripe. You will then need to verify your email address and then activate your account by submitting account information regarding your business and your bank account. Once this information is submitted you're up and running.


Connecting your Stripe account with Bookwhen

1 - To connect your Stripe account with your Bookwhen, firstly make sure that you're logged into your Stripe account on another tab on your web browser.

2 - Then in a new tab go to the Payments section under Sales tools on your Bookwhen account. Please note - you will need to be an Account Owner to access this page.

3 - Click Setup next to the Stripe option, then click the blue Connect with Stripe button:

4 - Your Stripe account will then be successfully integrated with your Bookwhen account.

All online payments made on your bookings will then be processed via Stripe. If needed you can add online payment fees on your Stripe settings by selecting Edit below:

Once you've set up your Stripe account with Bookwhen, you're all good to go and can start taking payment! If you'd like to make a test booking before taking payment from your bookers, we'd recommend setting your ticket cost to a low amount such as 40p or create a discount code to cover the majority of your ticket value. You're not able to use test payment cards through the Bookwhen/Stripe integration.

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