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Setting up online courses

Learn how to set up your course for an online event

Anni avatar
Written by Anni
Updated over a week ago

Please note: Course ticket costs are available on the Lite plan or above.

Before you create an online course entry, you must fully integrate your account with Zoom.

Once you have integrated your account with Zoom:

  1. Open your Scheduling page.

  2. Select Add a new entry:

    Scheduling page screen with arrow pointing at the 'Add a new entry' button

  3. Add all relevant course information under Information.

  4. In the Location tab, set the location for your course to 'Zoom Online.'

  5. In the Dates & Times tab, add all dates, ensuring that you add more than one date/time and select Save.

  6. Open the Tickets & Costs tab and add any relevant details for this ticket, including event capacity under Maximum event size.

  7. Select Create ticket:

    Arrow pointing at the 'Create ticket' button, showing users where to click to create their ticket.

  8. Add a ticket name and any relevant details within the Name and Description fields.

  9. Set a price under Pricing and specify the number of tickets available under Availability. Leave this field blank if you want the system to adjust availability automatically based on the capacity limits you’ve set.

  10. Select Course ticket under Ticket type:

    Entry tickets setup screen highlighting the course ticket checkbox, showing users what to select to create a course ticket.

    • This groups all of the dates/times within the entry under one ticket. Please be sure that the price you set here covers this.

  11. Select Save ticket to save your ticket, then either Save or Save & Exit in the top right-hand corner to save the entry.


How the Zoom integration works

When customers book a course, they will receive a booking confirmation with the course details and links to view the Zoom joining details.

They can view the joining details for each specific event by selecting View Zoom event next to the corresponding date/time on the course:

Booking confirmation email with arrow pointing at the 'View Zoom event' button

💡 Please note: Each event will have a different Zoom ID, meaning users cannot use the same link for each date. Learn how to resend booking confirmation emails for instances where customers misplaced their emails.


💬 Any questions or feedback? There are two ways to get in touch:

Thank you! 🕺

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