✨ Please note: Ticket costs are available on the Lite plan or above.
Course tickets let customers buy one ticket at a fixed price to attend all dates and times you set up in an entry.
If you allow mid-course attendance, you can set the ticket price to decrease after each date has passed. This makes it easier to offer a reduced price for customers joining a course after it starts.
Working out the pro rata discount
Enter a value in the Pro rata discount field to automatically reduce the course price as it progresses. Each date that passes deducts the specified amount from the original price, so customers pay based on the time left in the course.
For example: A course ticket costs £20 and runs for four weeks. Dividing the total cost by the number of weeks means £5 is deducted per date.
Setting up the pro-rated discount
💡 You must save your entry with at least two dates before you can create a course ticket.
Once you work out the 'per date' cost:
Open your Scheduling page.
Select your entry, then Edit entry:
Select the Tickets & Costs tab:
Add any relevant details for this ticket, including event capacity under Maximum event size.
Select Create ticket:
Add a ticket name and any relevant details within the Name and Description fields.
Set a price under Pricing and specify the number of tickets available under Availability. Leave this field blank if you want the system to adjust availability automatically based on the capacity limits you’ve set.
Select Course ticket under Ticket type:
This groups all of the dates/times within the entry under one ticket. Please be sure that the price you set here covers this.
Add an amount to the Pro rata discount field:
Select Save ticket to save your ticket, then either Save or Save & Exit in the top right-hand corner to save the entry.
Example pro-rated discount course
If a course ticket costs £100 and has ten dates, and you enter £10 in the pro rata discount field, the ticket price will be reduced by £10 for each missed session.
For example:
This means:
After the fifth session, the price for the remaining five sessions will be £50
i.e. (£100 - £50 for the five missed sessions).
The price will be £10 on the final date
i.e. (£100 - £90 for the 9 missed sessions).
💡 Please note: After a course begins, the public booking page displays the pro-rated ticket price based on the remaining dates. The admin page continues to show the original ticket price along with the pro-rata discount details.
Removing past dates on duplicated entries to ensure accurate discounts
Duplicating an entry that includes past dates can cause the pro-rated discount to be incorrect. The system has already applied deductions for the past dates and may continue applying them to the new dates, resulting in inaccurate discounts.
Example
If you duplicate a 5-day course with a pro-rated discount and add 5 more dates, the system will apply the discount for the original 5 dates to the new ones. This assumes the customer attended the previous dates, which can lead to incorrect pricing:
For example, if a course costs £30 and the pro-rata discount is £4 per past date, duplicating the entry will apply a £20 discount (5 × £4). The first new date will show a price of £10, but the discount will continue to apply to the remaining dates, causing incorrect pricing for the rest of the course:
💡 To avoid this, ensure you review the entry and remove any past dates where necessary, especially when adding new dates after the course has started.
💬 Any questions or feedback? There are two ways to get in touch:
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