Your dashboard shows key stats, updated in real time, to help you track your account's performance.
This article covers:
What’s included
Your dashboard shows four headline stats to help you track bookings, income, and attendance at a glance:
How each stat works
Bookings
Shows the total number of bookings completed in the selected period, including any that were later cancelled.
This counts every booking, whether paid online or offline.
Net Revenue
Shows the total net amount (before tax) received in the selected period. This includes offline payments once they’re marked as paid.
Refunds aren’t included.
Spaces Attended
Shows the number of booked spaces marked as attended during the period, based on each event’s start date.
Tickets that were transferred or cancelled may still appear as attended.
Spaces Cancelled
Shows the total number of booked spaces that were cancelled or transferred in the period, based on the event’s start date.
When you transfer a ticket, it counts as cancelling one space and booking another, so this may increase your total.
How the date range works
You can choose between the Last 7 days or the Last 30 days. Both options include "today" and allow you to compare your stats with the previous period.
FAQs
Are the stats updated in real time?
Are the stats updated in real time?
Yes, your dashboard updates instantly.
Why don’t these figures match my detailed reports?
Why don’t these figures match my detailed reports?
They should match. If you spot any differences, please contact support so we can check.
Do the stats include unpublished schedules?
Do the stats include unpublished schedules?
Yes, unpublished (inactive) schedules are included.
What happens if my account currency changes?
What happens if my account currency changes?
Revenue uses the payment currency, then shows the total in your account currency. Changing currency may affect the total shown.
Are transferred tickets counted as cancelled?
Are transferred tickets counted as cancelled?
Yes, when a ticket is transferred, the original space is cancelled and a new one is booked.
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