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Stripe Invoices: Accessing tax details via Stripe

Learn how to find tax information for your Stripe invoices

Written by Anni

If you use Stripe to take payments, your invoices include tax details for each transaction. Accessing this information helps you stay on top of VAT, sales tax, or other applicable charges for your records.

This article explains how to locate and review tax details on your Stripe invoices.


Overview

Stripe invoices are available to all accounts using Stripe, on both Stripe Legacy and Bookwhen × Stripe.

  • Invoices include tax details if the tax feature is enabled, along with a full payment breakdown.

  • You can access invoices directly in Stripe and send them to customers who need a VAT or itemised invoice.

  • A processing fee of 0.4% applies to invoices. Who pays this fee may vary.

Supported payment methods

Most payment methods supported by Stripe are available to customers at checkout. However, enabling Stripe invoicing limits the payment methods customers can use.

✅ Supported:

  • Cards

  • Apple Pay

  • Google Pay

  • Link

  • PayPal

  • Amazon Pay

  • Revolut Pay

  • Cash App Pay

  • SEPA Direct Debit

  • Bacs Direct Debit

  • ACH

  • ACSS

  • BECS

  • Pix

  • Boleto

❌ Unsupported:

  • iDEAL

  • Klarna

  • Bancontact

  • Przelewy24

  • EPS

  • giropay

  • SOFORT

  • Alipay

Unsupported payment methods won’t appear at checkout when Stripe invoicing is enabled, even if they’re active in your Stripe settings.

If you want to offer any of these payment methods, leave Stripe invoicing disabled and send invoices manually when needed.


Viewing Stripe invoices

To view your Stripe invoice:

  1. Select Bookings from the left-hand menu on your account.

  2. You can find the booking in the bookings list by scrolling or using the search filters and selecting Search to generate the results.

  3. Once located, select the hyperlinked booking reference to open the booking:

    Booking tab with an arrow pointing at the hyperlinked booking reference

  4. Select the View Payment hyperlink within the booking to open the transaction record:

    Booking page with an arrow pointing at the 'View payment' hyperlink

  5. Open the Connections section:

    Stripe page with the 'Connections' section highlighted

  6. Select the linked invoice to view it in Stripe. For example:

    Example of an invoice on Stripe


Retrieving or sharing tax information

Open the invoice to access:

  • Tax details (if the tax feature is enabled).

  • A full payment breakdown.

  • The option to download the invoice as a PDF.

Alternatively, use Stripe’s Send receipt function in the Receipt History section of the transaction record to email the invoice directly to the customer.

💡 Please note: You cannot download a tax report from Stripe. To get a tax report, it's best to download a Bookings report from within Bookwhen.


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