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FAQ: Why pasted URLs appear as plain text on your website

Answers to common questions about URLs not appearing as clickable links

Written by Anni
Updated this week

Sometimes URLs pasted into your website show as plain text rather than clickable links. Understanding why this happens helps you adjust your content so visitors can access links easily and navigate your site smoothly.

This article explains why pasted URLs appear as plain text and how to ensure they function as clickable links.


Why URLs appear as plain text

If you replace a clickable link or button with plain text, the link will stop working. Hyperlinks rely on the original link or button settings, so pasting a raw URL won’t make it clickable.

For links created by Bookwhen, the URL itself works correctly. Any issues usually come from how the link is added in your website editor or custom code.

How to keep URLs clickable

  1. Update existing links or buttons
    Edit only the URL in the existing link or button settings to keep it active.

  2. Use your editor’s link tools
    Highlight the text or button, then insert the URL using the editor’s link options.

  3. Avoid pasting raw URLs
    Plain URLs display as text unless they are embedded properly.

  4. Check custom code carefully
    If you’re updating links in custom code, only replace the URL. Changing other parts of the code can stop the link from working.


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