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Adding VAT to ticket costs

How to add a percentage fee to tickets

Anni avatar
Written by Anni
Updated over a week ago

✨ Please note: Ticket costs are available on the Lite plan or above.

This article covers:


Adding a tax percentage

You can add VAT costs to your tickets and tailor the fee to your requirements.

To do this:

  1. Select Settings from the left-hand menu on your account, Payments, then Edit:

    Payments screen with arrow pointing at the 'Edit' button

  2. Add your percentage amount in the Tax percentage field:

    Payments screen with arrow pointing at the 'Tax percentage' field

  3. Select Save changes.


How the tax amount affects the checkout

πŸ’‘ Pricing updates for UK legislation

New UK rules require booking fees and tax to be included in the upfront price shown during the booking process. This change helps keep costs clear and supports pricing transparency.

To reflect this, tax is now included in the headline price that your customers are shown during their booking journey. This helps them understand the full cost before reaching the checkout.

Once you have set your tax cost, your ticket will display a "+ [price] VAT" message next to the ticket(s) on your public page.

For example:

Public page with arrow pointing at the "+ Β£2 VAT" message next to the ticket cost

The fee amount also shows to customers in the basket view as "Added tax". For example:

Basket view with arrow pointing at the 'Added tax' section

πŸ’‘ Any changes to the tax percentage only affect future bookings.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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