You can replace your current Stripe or PayPal account with a different one already integrated with your Bookwhen account. This ensures payments continue to be processed securely under the correct account.
This article explains how to change the Stripe or PayPal account linked to your Bookwhen account.
Switching the payment provider
If you've already connected Stripe or PayPal to your account but need to switch to a different account, you'll need to remove the existing connection before reconnecting the new one.
To do this:
Reconnecting a payment provider
💡 Please log into the correct Stripe or PayPal account before reconnecting.
Once you disconnect the integration, you can simply re-add the correct account. To do this:
How a payment provider switch affects memberships
Switching to a different payment gateway from Stripe will break the connection for any memberships. Existing offers will not sync to the new account, and you will not be able to manage them.
Please contact our support team before making any changes for help on the best approach.
💬 Need extra help?
For the quickest response, contact us via live chat on our homepage or your account. Buddy, our trusty chatbot, will assist first and pass you to a support team member if needed.
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