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FAQ: What to do when handing over your Bookwhen account
FAQ: What to do when handing over your Bookwhen account

Learn which steps you need to take when someone is taking over your business Bookwhen account

Anni avatar
Written by Anni
Updated over a week ago

There are a few steps to complete when handing over your account.

  • Temporarily take your public page offline, so you don't take any bookings or payments during the transition period.

  • Remove your payment options, such as removing any bank details within your 'Offline' term settings or disabling your payment provider (Stripe, PayPal or WorldPay).

    • For example, select Edit next to your payment provider within the Payments section, then Remove Stripe option:

πŸ’‘ To note: The new owner will have access to all your booking information, including your customer details. Once you've removed yourself from the account, you can no longer access this data. Please ensure to export any data you'd like to retain before removing yourself from the account.


πŸ’¬ Any questions or feedback? There are two ways to get in touch:

Thank you! πŸ•Ί

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