✨ Please note: The Zoom integration is available on the Lite plan or above.
This article covers:
How to manually add joining details
❗️Please do not enable the Bookwhen-Zoom integration if you opt for this setup.
To set up live streaming using your own Zoom details:
Copy the meeting link after generating your Zoom meeting ID in your Zoom account.
Open your Scheduling page on your Bookwhen account.
Either add a new entry, or select the existing entry from within your schedule, then Edit entry:
Select the Location tab, set the location as Online event, then select Add a new location.
You can then add a Location name (such as 'Zoom - Manual') and select Manually added joining details from the Online provider drop-down list:
Using the same meeting ID for all event dates/times
If you want to use the same meeting ID for all event dates/times within entry, paste your Zoom link into the Private online event information field.
If you want each class to have a unique Zoom meeting ID, leave the Private online event information box blank and follow these steps.
We recommend pasting your Zoom details, including the Zoom ID and any joining information, such as a password, if applicable.
Once you've made any additional edits to the entry, select Save or Save & Exit.
Setting up a unique Zoom meeting ID for each class
If you'd like each event date/time in your entry to have a unique meeting ID:
Open your scheduling page
Select the date/time from your schedule, then the drop-down menu next to Edit entry.
Select Add online joining details:
Add relevant information in the Private online event joining details box in the pop-up window:
The link only applies to the date/time you select.
Other important information
If you update the Private online event information after bookings have been made, please resend confirmation emails so all attendees have the latest details. Otherwise, those who booked earlier will still have the old information.
Private event-specific information does not appear in the Customer Portal. If customers select View online event in the portal, an error message will appear stating that the event "isn’t found".
Customers can only access Private event-specific information through the View online event button in their confirmation or reminder emails.
Test booking
We recommend making a test booking as an admin to check how the meeting appears to customers.
Once a customer books, they'll receive a confirmation email with a View [online] event button. You can use this button to view the online event page:
💬 Any questions or feedback? There are two ways to get in touch:
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Thank you! 🕺