When booking, you may receive a discount in one of two ways:
Discount codes: These apply a percentage or fixed amount off your booking when entered at checkout.
Automatic bulk-booking discounts: These apply when you meet the organiser’s set criteria, such as booking multiple tickets in one transaction.
The event organiser determines discount availability and conditions.
This article covers:
Discount codes
To redeem a valid discount code during checkout:
Open the event organiser's booking page and add all tickets to your basket by selecting the event from the schedule list, then Select next to the ticket:
Open your basket by selecting the basket icon at the top of the page or View selections under the ticket options.
Enter the code in the Enter discount code box and select Apply:
Once you have added the code, the discount will automatically deduct from your basket total. For example:
Then select Book now to proceed with your booking.
Discount code notes 💡
They are single-use only: If you have a discount code for a specific amount, the full value must be used in one booking. Any remaining value cannot be saved for future bookings.
They are not case-sensitive: You can enter the code in uppercase or lowercase, and it will still apply.
Bulk booking discount
A bulk booking discount applies automatically when an event organiser sets up a rule allowing a discount for purchasing a set number of tickets in one go.
No code needed: The discount is automatically applied at checkout.
How to know if it’s available: The event organiser may mention the discount on their booking page or promote it separately.
If applied by the event organiser:
Open the event organiser's booking page and add all tickets to your basket by selecting the event from the schedule list, then Select next to the ticket:
Once you've selected all relevant tickets, open your basket by selecting the basket icon at the top of the page or View selections under the ticket options to review the applied discount. For example:
You can then select Book now to proceed with your booking.
Applying discounts
💡 Only one discount can be applied per booking.
Discount codes vs. bulk booking discounts: If you qualify for a bulk booking discount (e.g. £2 off for buying three tickets), entering a discount code will override it. This depends on the event organiser’s settings and whether both offers can overlap.
Discount codes vs. passes: If you enter a discount code and have a valid pass, the system will apply the discount code instead. To use a pass instead, remove the discount code by selecting the X next to it.
Checking your discount: Confirmation emails do not include discount details. To check, select View booking in your email and review your booking in your account.
💬 Any questions? Please reach out to your Event Organiser directly.