Bookwhen has created a help centre here specifically for your bookers where they can find guidance on:

How to book:

Managing their account:

Events & Bookings:


Sharing help centre links

You can share these links wherever you feel they are needed, including event descriptions, ticket details, etc.

To add a link to these fields:

  • Select your entry from your Schedule and select Edit entry:

  • Find the 'Description' box under the Information tab or 'Ticket details' in Tickets & costs tab (you may have to choose the pencil and paper 📝 icon to edit a ticket if you have more than one set up):

The text that appears between > and </a> is what will show to your bookers in the event description/ ticket details.

We understand that no one knows your bookers' needs better than you do, so please get in touch if there is any further guidance you would like to see added to their help centre ✨

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