There are two ways to access the joining information for your online event. You can either access it via the booking confirmation email or by logging into your account (if you have previously completed a booking and created a password)

This article covers:


Joining from your confirmation email

If your Event Organiser has arranged for an online event via a web conferencing platform such as Zoom, Jitsi, Google Meet etc. or through a live streaming service such as Facebook Live or YouTube Live, you can find the information to join in the booking confirmation email you received after booking your ticket.

You can join an online event through your booking confirmation email by selecting View online event:


Joining from your Bookwhen account

If you have previously completed a booking and created a password, you can log in to Bookwhen and join the event from there.

To do this, please locate the relevant booking and ticket, then select View online event:



What to do if you can't find the link to join your online event

If you cannot locate call information in either of the places outlined above, please get in touch with your Event Organiser directly for assistance or for any other queries. See here for help locating their information.

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